for fitness & wellness solutions
Career Opportunities & Current Job Opportunities
HSG is setting the standard in
Fitness,
Sport,
Recreation and Wellness solutions for
organizations. Our future is bright.
Please consider joining our team.
With the diverse nature of our business, we offer a variety of roles. After reviewing the Position Profiles and Current Job Postings below, use our secure Online Form to submit your resume.
HSG Position Profiles
Careers in Employee Fitness |
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Careers in Workplace Wellness |
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Controller
General Description
The Controller of the Centre is responsible for the financial reporting and control of assets. The Controller is a member of the management team and as such, assists in the formulation and implementation of policy and procedures for the Centre.
Roles
- Member Service
Ensures that positive and professional service is provided to all members and prospective members - Financial Reporting and Asset Control
Ensures the accurate reporting of financial results and the protection of company assets
Maintains the general ledger and all related functions
Ensure that the member management system contains accurate membership data
Play a key role in the budgeting and forecasting process - Member of the Management Team
Contributes to decisions regarding problem solving, policies and procedures
Assumes management responsibility as required - MIS Support
Provides first-line support for the Centre's information systems and shares system knowledge with other employees
Provide leadership in decisions regarding system changes - Staff Supervision
Provides supervision and direction to the accounting staff
If you would like to apply online click here
Coordinator, Group Classes
General Description
The Coordinator, Group Classes is responsible for ensuring the implementation of a quality Group Exercise Program.
Roles
- Member Service
Provide positive and professional customer service to all members, prospective members and guests - Group Exercise Program Management
Develop, implement and manage a comprehensive Group Exercise program effectively utilizing the facilities available - Operations
Assist the Manager, Fitness Services in the on-going provision of all fitness programs and services
Perform Manager on Duty responsibilities as assigned
If you would like to apply online click here
Coordinator, Personal Training
General Description
The Personal Training Coordinator is responsible for ensuring the delivery of quality personal training services for members. They are also responsible for implementing a comprehensive New Member Integration process at the Center, and ensuring the implementation of a quality fitness assessment and program consulting experience, with a focus on selling personal training services.
The Coordinator, Personal Training is also responsible for the achievement of individual and team sales targets for the Personal Training Services.
Roles
- Member Service
Provide positive and professional customer service to all members, prospective members and guests - Fitness Assessments, Program Consultations and PT Sales
Ensure the provision of professional and safe fitness assessments, program consultations and follow-up equipment and program demonstrations
Ensure the achievement of sales targets for Personal Training services - Supervision of Personal Trainers
Select, orient and oversee all personal trainers
Ensure that all performance standards for Personal Training are being met on an on-going basis - Operations
Assist the Manager, Fitness Services in the on-going provision of fitness services and programs
If you would like to apply online click here
Fitness Consultant
General Description
The Fitness Consultant is responsible for implementing member fitness appraisals, conducting the follow-up program consultations, and advising members about the Centre's program offerings. The Consultant also supervises the Exercise Areas, as directed; and is responsible for achieving their individual sales targets for Personal Training Services.
Roles
- Member Service
Provide positive and professional customer service to all members, prospective members and guests - Fitness Assessments & Follow-up Program Consultations
Provide members with professional, safe fitness assessments, program consultations and program demonstrations - Exercise Area Supervision
Maintain the individual exercise area and ensure appropriate levels of supervision, with attention to the safety of members and maintaining a friendly, social atmosphere - Operations
Assist the Manager, Fitness Services in the on-going provision of fitness programs and services
If you would like to apply online click here
General Manager
In this role with our company, you are responsible to grow the business on behalf of our client. You will be well-supported by HSG's senior management team to achieve increased financial, customer service, member satisfaction, operational efficiency, and staff development outcomes.
You are a self-starter, in a senior management role now, and are looking for the next level of opportunity, and an amazing team to work with. You have a demonstrated track record for growth in the past, are knowledgeable about sales and marketing and are skilled at developing a turned-on team. You have extraordinary promotion, customer service and leadership skills.
General Description
The General Manager is responsible for ensuring the effective and efficient operation of a large multi-purpose Fitness and/or Athletic facility on a day to day basis, and to ensure that it meets the varying needs of its members, and the organizational client.
The General Manager is also responsible to assist with the development and implementation of the centre's marketing and sales strategy.
The General Manager is directly accountable for the Centre's financial success.
Roles
- Client Service
To ensure that positive and professional customer services is provided to all members and guests by all Centre Staff - Staff Supervision
Provide direction for and assist Centre staff in fulfilling their roles and responsibilities - Marketing and Sales
Ensure the positive and successful marketing and promotion of the centre and its services - Operations
Develop and implement a comprehensive operating plan that focuses on the full and safe use of all facilities - Administration and Finance
Ensure the achievement of annual financial objectives and the effective administration of the operation - Client Liaison
Ensure a positive relationship with various client representatives
If you would like to apply online click here
Lifeguard
General Description
The Lifeguard is responsible for ensuring the safe supervision of the pool(s) and aquatic area during assigned hours.
Roles
- Member Service
Provide all members and users of the pool with positive and professional customer service - Pool Supervision
Provides professional, safe supervision of the aquatics center throughout their assigned shift - Pool Maintenance and Cleaning
Oversees and/or provides regular pool cleaning and maintenance services, as required - Administration
Completes assigned administration activities related to the safe operation of the pool and aquatics facility
If you would like to apply online click here
Manager, Aquatic Programs
General Description
The Aquatics Manager is responsible for ensuring the effective and efficient operation of the aquatics facility and all related aquatic programming activities.
Roles
- Member Service
Ensures that positive and professional customer service is provided to all members and prospective members by all aquatic staff - Staff Supervision
Provide direction, and assist aquatic staff in fulfilling their roles and responsibilities - Leadership
Create a vision for the Aquatics Center that is consistent with the broader aims of the Center as a whole, and develop strategies for achieving that vision - Program Planning and Implementation
Guide the development and implementation of a comprehensive set of programs and activities that offer members the highest quality of aquatic and recreational opportunities while achieving the operational objectives of the Centre
Participate, as required, in the actual delivery of programs and services for members - Administration and Finance
Ensure the achievement of annual financial objectives and the effective administration of the aquatic operation
If you would like to apply online click here
Manager, Athletic Programs
General Description
The Athletics Program Manager is responsible for ensuring the effective and efficient operation of all athletics programming activities offered in the facility.
Roles
- Member Service
Ensures that positive and professional customer service is provided to all members and prospective members by all Athletic staff - Staff Supervision
Provide direction, and assist the Athletic staff in fulfilling their roles and responsibilities - Leadership
Create a vision for the athletic facilities and programs that is consistent with the broader aims of the Centre as a whole, and develop strategies for achieving that vision - Program Planning and Implementation
Guide the development and implementation of a comprehensive set of programs and activities that offer members the highest quality of athletic and recreational opportunities while achieving the operational objectives of the Centre
Participate, as required, in the actual delivery of programs and services for members - Administration and Finance
Ensure the achievement of annual financial objectives and the effective administration of the athletic operation
If you would like to apply online click here
Manager, Fitness Services
General Description
The Manager of Fitness Services is responsible for ensuring the effective and efficient operation of all fitness programming activities offered within the Centre. This includes, but is not limited to the following:
- Fitness (and weight) room operations
- Core group classes and fee-for-service programs
- Specialty Market Group programs (seniors, cardiac, etc.)
Roles
- Member Service
Ensure that positive and professional customer service is provided to all members and prospective members by all fitness and program staff - Program/Service Management
Guide the development and implementation of a comprehensive set of programs and activities that offers members the highest quality of fitness opportunities while achieving the operational objectives of the Centre.
Participate, as required, in the actual delivery of programs and services for members. - Staff Supervision
Provide direction, and assist fitness/program staff in fulfilling their roles and responsibilities - Assist the General Manager
Provide assistance to the General Manager in the overall operation of the Centre - Administration and Finance
` Ensure the achievement of annual financial objectives and the effective administration of the operation
If you would like to apply online click here
Member Service Manager
General Description
The Manager, Member Services is responsible for ensuring that the varying needs of members and potential members of the Centre are met. The ultimate goal is for Reception to provide friendly service to all members and guests in such a manner as to ensure that every visit is an inspiring one.
The Manager, Member Services is also responsible for the development and implementation of a Member Service strategy including member events, daily communications, and value-added services.
Roles
- Member Service
Ensure that positive and professional customer service is provided to all members, prospective members and guests; total customer satisfaction is the goal at all times - Reception Services
Ensure the effective operation of the Centre's Reception Desk
Implement operating systems which contribute to outstanding reception service - Staff Supervision
Hire, train and supervise all Membership Service Representatives - Membership Services
Develop and implement the Membership Services plan for the Centre
If you would like to apply online click here
Member Service Representative
General Description
The Member Service Representative is responsible for ensuring that the varying needs of members and potential members at the club are met, under the direction of the Member Services Manager. The ultimate goal is to provide friendly service to all members and guests, assisting them in any manner or capacity to make their visit an excellent one.
Roles
- Member Service
Ensure that positive and professional customer service is provided to all members, prospective members and guests; total customer satisfaction is the goal at all times - Member Support
Provide assistance to members on their use of the club and its programs including scheduling appointments (massage, assessments etc.), registration in club programs, providing club information and assisting with resolving member concerns - Telephone Support
Professional, competent use of the phone system including the appropriate receiving, screening and transfer of calls - Administrative Support
Provide required administrative support on behalf of the various department heads
If you would like to apply online click here
Sales and Marketing Manager
General Description
The Sales and Marketing Manager is responsible for ensuring the achievement of monthly individual and team membership sales targets as well as the annual marketing plan for the Centre.
Roles
- Member Service
Provide first class customer service to all members, prospective members and guests - Membership Sales, Sales Management and Retention
- Complete sales activities as a means to achieve monthly membership sales targets
- Develop, implement and manage the member retention system
- Marketing and Promotion
Develop, communicate and implement the annual marketing and promotion strategy - Staff Supervision
Provide supervision and support to the sales team
If you would like to apply online click here
Account Manager
General Description
The Account Manager is responsible for the entire Employee Fitness program, ensuring the effective and efficient operation of the Fitness Centre on a day to day basis; and to ensure that it meets the varying needs of the employee/members, as well as the organizational client.
Roles
- Member Service
Ensures that positive and professional service is provided to all members and prospective members by all Employee Fitness Centre staff - Staff Supervision
Provides direction for, and assists Employee Fitness Centre staff in fulfilling their roles and responsibilities - Operations
Ensures the positive and successful marketing and promotion of the facility and its services
Develops, promotes and implements special programs to enhance the facility and maintain participation rates and the adherence of fitness centre members - Floor Supervision
Ensures the supervision and maintenance of the individual exercise area with attention to the safety of members according to the facility policies and procedures
Leads fitness classes and performs fitness assessments, as required - Administration and Finance
Ensures the achievement of annual financial objectives and the effective administration of the operation
Completes all required periodic reports with accuracy and consistency - Client Liaison
Ensures a positive relationship with the client; providing program updates, along with reporting of forecasted strategies and outcomes on a regular basis
If you would like to apply online click here
Fitness Coordinator
General Description
The Fitness Coordinator is responsible for the day to day hands-on programming of the facility and supporting the Account Manager to ensure that it meets the varying needs of the centre’s individual members as well as the client.
Roles
- Member Service
Ensures that positive and professional service is provided to all members and prospective members by all fitness staff - Floor Supervision
Supervises and maintains the exercise area ensuring safety of members according to the Centre’s policies and procedures
Leads fitness classes, performs fitness assessments and completes program demonstrations, as required
Assists with the development, promotion and implementation of special programs within the facility - Operations/Facilities
Maintains the cleanliness standards of the facility and equipment while keeping a positive relationship with cleaning and maintenance contractors
Ensures the positive and successful marketing and promotion of the Centre and its programs/services - Administration and Finance
Assists in the administration of the operation - Client Liaison
Ensures a positive relationship with the client
If you would like to apply online click here
Group Exercise Coordinator
General Description
The primary focus of this role is to manage the Group Exercise Class Program ensuring that it meets the varying needs of the members and the client. The coordinator is also responsible for assisting with the effective and efficient operation of the Centre and its programs.
Roles
- Member Service
Ensures that positive and professional service is provided to all members and prospective members - Staff Supervision
Responsible for selecting contract fitness instructors, coordinating the volunteer instructor program ensuring that all instructors are certified by a recognized certifying body and are evaluated yearly using the HSG Group Class Evaluation tool - Operations
Provides support to the program operations and develops, promotes and implements special programs to enhance the facility and maintain the regular participation of members - Exercise Area
Manages the Group Exercise program ensuring that quality programs are offered to maintain maximum member participation and client satisfaction
Leads fitness classes, performs fitness assessments and individual program consultations, as required
Assists with the supervision and maintenance of the individual exercise area with attention to the safety of members according to the facility policies and procedures - Administration and Finance
Assists in the administration of the operation with specific attention to the group exercise budget and facility usage
Completes all required reports with accuracy and consistency - Client Liaison
Ensures a positive relationship with the client
If you would like to apply online click here
Program Manager / Assistant Account Manager
General Description
Reporting directly to the Account Manager; the Program Manager is responsible for assisting with the operation of the facility on a day to day basis ensuring that specific program outcomes are achieved; and all operations and programs meet HSG’s standards and the needs of the client and members.
Roles
- Member Service
Ensures that positive and professional service is provided to all members and prospective members - Staff Supervision
Responsible for the supervision of all Part-time Staff, Co-op Placement Students, Personal Trainers and Contract Services
Acts as the Manager on Duty in the absence of the Account Manager - Operations
Provides support to the Account Manager ensuring the positive and successful marketing and promotion of the Fitness Centre and its services
Develops, promotes, and implements special programs to enhance the facility and maintain the active participation of members
Maintains the cleanliness of the facility and equipment repair; keeping a positive relationship with cleaning and maintenance contractors - Floor Supervision
Supervises and maintains the individual exercise area with attention to the safety of members according to the Centre’s policies and procedures
Leads fitness classes, performs fitness assessments and program demonstrations, as required - Administration and Finance
Assists in the administration of the operation; with specific attention to program outcomes
Completes all required reports with accuracy and consistency - Client Liaison
Ensures a positive relationship with the client
If you would like to apply online click here
Lifeguard
General Description
The Lifeguard is responsible for ensuring the safe supervision of the pool(s) and aquatic area during assigned hours.
Roles
- Member Service
Provide all members and users of the pool with positive and professional customer service - Pool Supervision
Provides professional, safe supervision of the aquatics center throughout their assigned shift - Pool Maintenance and Cleaning
Oversees and/or provides regular pool cleaning and maintenance services, as required - Administration
Completes assigned administration activities related to the safe operation of the pool and aquatics facility
If you would like to apply online click here
Wellness Coordinator
General Description
The Wellness Coordinator is accountable for ensuring the implementation of the Wellness Program plan in conjunction with the HSG program support team and the client’s in-house Wellness Committee.
The Wellness Coordinator is responsible for the direct delivery of specified programs/interventions; as well as the coordination/supervision of supplementary program contractors.
Roles
- Customer Service
Ensures that positive and professional service is provided to all employees - Program Planning and Reporting
Works with the HSG Wellness Program Support Team and the in-house client Wellness Program Committee
Ensures the delivery of a comprehensive wellness program plan as approved by the client
Provides appropriate reporting on program results on a quarterly basis - Wellness Program Delivery
Ensures the fulfillment/delivery of the various wellness program elements, including the selection and supervision of third-party contract program providers
Delivers specified wellness programs and services, as appropriate - Integration of Wellness into the Culture of the Organization
Provides input regarding the integration of wellness programs within the overall wellness/healthy workplace strategy of the organization - Client Liaison
Ensures a positive relationship with the client representative
If you would like to apply online click here
HSG Current Job Postings
We Are Currently Searching For:
1. Full-Time Fitness Consultant & Personal Trainer, Calgary, Alberta
HSG Health Systems Group Limited currently has an opening for a Full-Time Fitness Consultant (with some Personal Training) in Calgary, Alberta.
Western Canadian Place, located in downtown Calgary www.westerncanadianplace.com is home to the WCP Fitness Centre www.wcpfitness.ab.ca an 18,500 sq. ft. corporate fitness center with 1,300 members, state-of-the-art fitness equipment, Personal Training studio, two group exercise class studios and three international squash courts.
Description of Responsibilities:
- Hours: This is a full-time HSG position, 30-37.5 hr/wk (negotiable) plus Personal Training hours and HSG health benefits plan.
- Floor Supervision: assist members with the safe, efficient use of exercise equipment.
- Personal Training: conduct individual or group sessions in our PT studio and the fitness areas.
- Reception Desk: answer phone calls, greet members, conduct facility tours for prospective members and book squash/massage appointments via our Gigasports on-line system.
- Classes: conduct group exercise classes, if appropriate (circuit training, fitball, Keiser bike, etc).
- Fitness Appraisals: conduct CPAFLA fitness appraisals.
- Facility: assist with equipment maintenance and facility upkeep as part of our staff team.
Qualifications:
- Bachelor of Kinesiology or Physical Education, or other 4-year university degree.
- CSEP-CPT or CEP designation and/or CSCS.
- Ability to teach group exercise classes, an asset, but not essential.
- Enthusiastic and professional manner, suitable to a corporate fitness environment.
Only those selected for interviews will be contacted
Please use our online form to submit your resume.
3. Program Coordinator, Calgary, Alberta
HSG Health Systems Group Ltd requires a Program Coordinator to work at Bankers Hall Club, an executive fitness club located in downtown Calgary. Bankers Hall Club is 30,000 sq.ft. and has 3,400 members. It is located in the East tower of Bankers Hall www.bankershall.ca. This is a salaried position including benefits.
We offer “state of the art” exercise equipment, two group exercise class studios, four squash courts, swimming pool, steam rooms, whirlpools, massage therapy and a licensed lounge. Programs currently offered include: Personal Training, Yoga, Pilates, Dietary services, VO2 and RMR testing, Running, Kickboxing, Spin, Dance Classes, Circuit Training, Swim programs & Fit ball classes. For further information, please visit our website at www.bankershallclub.com
Description of Responsibilities:
- Supervise Fitness Class Instructors
- Research and implement new class ideas or schedule changes
- Maximize the participation of members in group exercise classes
- Create the group and special class schedule
- Effectively market and communicate classes and registered fitness programs
- May assist with developing exercise programs, conducting Fitness Assessments and supervising the fitness area to ensure safe, effective use of equipment
- Assist with all aspects of facility operation, special events and programming
- Get to know members on an individual basis and assist them as needed
- Teach exercise classes: e.g. Cycling, circuit training, fit ball, etc
Qualifications:
- Experienced in teaching exercise classes
- Bachelor of Kinesiology, Physical Education or similar degree
- Current CPR certification
- CPT or CEP, AFLCA certification
- Must be a self-starter, work well with little supervision, have exceptional customer service skills and exhibit a positive & enthusiastic manner
Only those selected for interviews will be contacted
Please use our online form to submit your resume.
4. Part-time Fitness Consultant, Calgary, Alberta
HSG Health Systems Group Ltd requires a part-time Fitness Consultant to work at Bankers Hall Club, an executive fitness club located in downtown Calgary. Bankers Hall Club is 30,000 sq.ft. and has 3,400 members. It is located in the East tower of Bankers Hall www.bankershall.ca.
We offer “state of the art” exercise equipment, two group exercise class studios, four squash courts, swimming pool, steam rooms, whirlpools, massage therapy and a licensed lounge. Programs currently offered include: Personal Training, Yoga, Pilates, Dietary services, VO2 and RMR testing, Running, Kickboxing, Spin, Dance Classes, Circuit Training, Swim programs & Fit ball classes. For further information, please visit our website at www.bankershallclub.com
Description of Responsibilities:
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Supervise The Fitness Centre to ensure safe, effective use of equipment
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Get to know members on an individual basis and assist them as needed
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Assist members with exercises and offer feedback on technique
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Assist with all aspects of facility operation, special events and programming
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Periodic checks through locker rooms, squash area, fitness studios and pool
Qualifications:
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Bachelor of Kinesiology, Physical Education or similar degree/diploma Current CPR certification
- CPT or CEP (AFLCA certification would be an asset)
- Must be a self-starter, work well with little supervision, have exceptional customer service skills and exhibit a positive & enthusiastic manner
- Must be outgoing and energetic, as well as a great relationship builder
- This is an excellent position for a new graduate, looking to start their career in the fitness field
Only those selected for interviews will be contacted.
Please use our online form to submit your resume.
5. Part-time Fitness Coach/Personal Trainer, Toronto, Ontario
HSG Health Systems Group Limited currently has an opening for a Program Director, Fitness, Athletics & Aquatics at the Miles Nadal Jewish Community Centre in downtown Toronto www.mnjcc.org The Centre is 40,000 sq.ft. and has 3,500 members.
Description of Responsibilities:
Fitness Services
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Perform scheduled Fitness Consultations and Fitness Appraisals.
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Supervise the Fitness Centre exercise area by maintaining a good rapport with members, overseeing proper use of the equipment and providing a quality environment.
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Provide support to members in the advancement of their work-outs.
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Provide instruction to members on proper exercise techniques and safe work-outs.
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Monitor client progression through personal contact on the fitness floor, reviewing of programs and follow-up procedures.
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Ensure that new members receive a Fitness Consultation
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Provide referral services where appropriate.
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Ensure members follow the rules of the club.
Fitness Programming and Administration
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Manage health promotion projects such as the bulletin boards, newsletters, member handouts, and other educational materials.
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Assist the Fitness Coordinator with ongoing projects.
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Complete appropriate tracking and reporting activities (stats, attendance, program use, etc.)
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Promote Personal Training, Specialty Fitness, Athletic Programs and other Fitness services.
Customer Service
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Ensure that all members and guests are serviced in a positive and professional manner.
Personal Training
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Provide professional, quality, safe personal training sessions to designated (or assigned) members (herein referred to as PT Clients).
Qualifications:
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University degree or College diploma: Physical Education / Kinesiology/Fitness and Health
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Certified in CPR and First Aid
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CPAFLA (CPT or CEP) certified or willing to get certified within the first 3 months of employment
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Efficient in Microsoft Word, Excel, and Publisher
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1 year experience in Exercise Prescription
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Excellent customer service skills
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Excellent time management skills
- Certified Personal Trainer
- Certified Fitness Instructor (recommended)
Only those selected for interviews will be contacted
Please use our online form to submit your resume.
6. Part-Time Fitness Consultant, Toronto, Ontario
HSG Health Systems Group Limited currently has an opening for a Part-Time Fitness Consultant at the Rogers – Mount Pleasant Club in downtown Toronto. The Centre is 10,000 sq. ft. and has 2,200 members. Three full-time, three part-time staff and three personal trainers as well as several contract and volunteer instructors are responsible for the programs, services, administration and operations.
The MPC is looking to fill 11-15 hours per week ASAP. Compensation for this position is $14/ hour.
Description of Responsibilities:
- Experience in fitness programming, blood pressure readings are required
- A strong interest in group exercise is an asset.
Qualifications:
- Enrollment in or completion of a health and fitness related degree or diploma is required.
Only those selected for interviews will be contacted
Please use our online form to submit your resume.
7. Recreation Consultant, Alliston, Ontario
HSG Health Systems Group Limited currently has an opening for a Recreation Consultant at the Honda Recreation Centre in Alliston, Ontario.
Reporting to the Program and Services Manager, the Recreation Consultant will assist in the development and coordination of all recreation programs with an emphasis on exceptional customer service.
Specifically this Role:
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Delivers Exceptional Customer Service
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Ensures exceptional administration of all recreation programs
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Creates schedules and game sheets for leagues and tournaments
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Markets and promotes all recreation programs
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Records statistics
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Enforces all rules and regulations relating to each specific rec program
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Supervises tournaments
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Equipment management
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Requires special attention to detail
Qualifications:
The successful candidate should possess a degree, diploma or certificate in Fitness & Recreation, current CPR, first aid and AED certifications.
Interested candidates should forward their resumes by Friday October 17, 2008
Only those selected for interviews will be contacted.
Please use our online form to submit your resume.
8. Return to Work Coordinator - Edmonton, Alberta
Position: Return to Work Coordinator
Job Location: Edmonton, AB
Type of Industry: Transportation-Rail
Full-time Return to Work Coordinator required for corporate operations in Edmonton. Required qualifications: Certified Kinesiologist, CFC, CPR/First Aid. Preference will be give to those who have experience in return to work, functional testing, and physical demands analysis. Must be able to work independently and in team environment. Some travel required.
Information about Health Systems Group:
Founded in 1978, Health Systems Group (HSG) provides Consulting and Management Services for Employee Fitness, Workplace Wellness, Commercial Clubs, Return to Work, and Not-for-Profit Fitness & Recreation Centres.
Health Systems Group is a national provider of fitness and wellness services in Canada with our head office in Mississauga, and regional offices in Calgary and Halifax. We have worked in every province and carry out our assignments through over 250 employees and a strong network of associates working in locations including Vancouver, Calgary, Edmonton, Winnipeg, London, Waterloo, Toronto, Montreal and Halifax. We provide exceptional career experiences for professionals who have a passion for customer service.
Roles & Responsibilities
The Return to Work Coordinator role is responsible for ensuring the effective and safe return of injured CN employees back to work, and for ensuring the programs and services meet the varying needs of the employees as well as the needs of the client, CN Rail.
Roles- Return to Work Coordinator
1. Return to Work Services
To ensure that all employees accessing the Return to Work Program are serviced in a positive and professional manner.
To ensure all programs are tailored to each individual’s physical ability and any special needs.
2. Administration & Communication
Ensure the effective management of all Return to Work records and employee profiles. Work closely with the RTW Coordinator, Risk Management Officers, CN Supervisors and Medical Personnel as required.
3. Fitness and Back Education Programs
Participate in the development and delivery of health promotion programs locally and in conjunction with overall divisional activities.
4. Client Liaison
Ensure a positive and open relationship with the client, Risk Management Team and the employees.
5. Ergonomics Assessments
As requested, provide ergonomics assessments for CN Rail office staff.
Preferred Hiring Criteria
Experience in Physical Demands Analysis, Return to Work with excellent problem solving skills
Excellent interpersonal and communication skills; ability to work with union and management personnel
- Self starting proactive individual who can work well independently and in a team environment
- Strong PC and analytical skills
- Ability to travel periodically
Please use our online form to submit your resume.
